01
Audience research & strategy

Our audience research focused on Crafted Liberation’s impact. Our goal was to understand the emotional drivers behind support for this project. We identified two key personas:

  1. The Drivers: Primarily Iranian women living outside Iran, deeply connected to the Women, Life, Freedom movement.
  2. The Drivers: Primarily Iranian women living outside Iran, deeply connected to the Women, Life, Freedom movement.

These insights informed every aspect of our brand strategy, guiding the website and content creation to engage these audiences emotionally and effectively.

01
Brand design & copywriting

The brand design embodies RK Collective’s philosophy of ‘design for function, not decoration.’ The aesthetic for RK Collective is minimalistic and modular, using earthy, neutral colours and a clean, sans-serif font. For Crafted Liberation, we introduced a vibrant Persian-inspired colour palette, reflecting the cultural significance of the project. This differentiation in design helped to establish RK as the umbrella brand, with Crafted Liberation as its signature project.

For Crafted Liberation, we introduced a vibrant Persian-inspired colour palette, reflecting the cultural significance of the project. This differentiation in design helped to establish RK as the umbrella brand, with Crafted Liberation as its signature project.

01
Brand design & copywriting

The brand design embodies RK Collective’s philosophy of ‘design for function, not decoration.’ The aesthetic for RK Collective is minimalistic and modular, using earthy, neutral colours and a clean, sans-serif font. For Crafted Liberation, we introduced a vibrant Persian-inspired colour palette, reflecting the cultural significance of the project. This differentiation in design helped to establish RK as the umbrella brand, with Crafted Liberation as its signature project.

For Crafted Liberation, we introduced a vibrant Persian-inspired colour palette, reflecting the cultural significance of the project. This differentiation in design helped to establish RK as the umbrella brand, with Crafted Liberation as its signature project.

Sun Health Clinic: Transforming an Integrative Clinic into a Performance-Driven Brand

About

Sun Health Clinic is a doctor-led practice redefining integrative medicine in Sydney.

Founded by Dr Veronica Sun and Dr Andrew Sun, the clinic blends Traditional Chinese Medicine (TCM) with Western medical and aesthetic treatments to create a holistic model for health, beauty and longevity.

However, the clinic’s greatest strength was also its biggest communication challenge. Sun Health sits between two worlds:

• Clinical medical practice
• Wellness and aesthetics brand

The key question was: How can wecommunicate the multiple services with clarity, builds trust and drives bookings?

Partnering with Sun Health, ReCo has been developing an evidence-based digital growth strategy and patient acquisition system, built through continuous testing, learning and refinement.

Note: This research and digital strategy informed the development of Sun Health’s website design and content system. For more details, see our Sun Health Brand, Website Design & Content System case study.

Project goals

The primary goal was simple: grow the patient base.

However, with multiple services, emerging technologies and new offerings entering the market, the strategy required a structured testing approach to determine how best to allocate budget, messaging and channels.

Key objectives included:

• Build trust and clarity around Sun Health’s hybrid medical-wellness positioning
• Optimise digital channels to drive bookings and measurable ROI
• Establish systems for data collection, testing and iterative growth
• Develop scalable acquisition strategies across multiple service categories

01
Audience & Competitor Research

We began with a deep dive into Sun Health’s audience landscape, analysing a mix of:

  • Existing acupuncture patients
  • Aesthetic treatment clients
  • Holistic health and wellness seekers

While Sun Health serves a broad demographic, our digital marketing strategy prioritised women aged 35+, a group actively investing in preventative health, skin treatments and longevity across different life stages.

Additional audiences were prioritised through partnerships and referral channels.

Image: Sun Health Clinic / Unsplash

02
Aligning Brand Positioning, Website Experience & Messaging

The strategy phase refined Sun Health’s brand voice and digital experience. Working closely with Dr Andrew Sun and clinic manager Angela Zhou, we developed a positioning framework built around three core pillars.

  • Doctor-Led Trust: Reinforcing clinical credibility, safety and transparency through the authority of a GP-led practice.
  • East-Meets-West Integration: Combining the depth of Traditional Chinese Medicine with modern medical technology.
  • Results You Can Feel and See: Highlighting tangible improvements across health, skin and body.

03
Establishing the Content & Data Engine for Growth

To turn strategy into sustainable growth, we built a scalable marketing infrastructure combining content, data and performance marketing. Key initiatives included:

  • Implementing tracking infrastructure across Webflow and Acuity booking platforms using GA4, GTM, Meta Pixel and Google Ads
  • Designing an email list-building system to capture prospective patients and segment them by interest areas (skin health, fat reduction, TCM)
  • Developing an organic content framework across social media and email marketing
  • Launching paid ad campaigns across Meta and Google to test messaging and refine performance
  • Training the internal team on structured content workflows and GPT-assisted production
  • Collaborating with the clinic team on blog content through SEO and GEO strategy

04
A Continuous Learning System

Rather than launching static campaigns, the digital ecosystem was designed as a continuous learning system.

With integrated tracking infrastructure, segmented lead capture and structured content production, Sun Health can continuously analyse patient behaviour, test messaging and refine marketing investment.

This approach enables the clinic to:

  • Understand which treatments generate the strongest demand
  • Identify the most effective audience segments
  • Optimise ad creatives and messaging
  • Improve website conversion pathways over time
  • Training the internal team on structured content workflows and GPT-assisted production

By combining data insights with ongoing content development, Sun Health now operates with a marketing system that evolves alongside patient needs and market trends, allowing the clinic to scale patient acquisition with greater confidence and efficiency.

Project impact

The collaboration established the foundation for Sun Health’s long-term growth. Key outcomes include:

• Established Sun Health’s first evidence-based digital marketing strategy
• Repositioned the clinic as a credible, modern leader in integrative wellness
• Delivered a conversion-focused website and scalable content system
• Implemented a data-driven testing framework for advertising and growth

ReCo continues to support Sun Health in building a doctor-led integrative wellness brand that bridges Eastern and Western medicine while scaling patient acquisition through digital channels.

Key takeaway

1. Positioning drives performance

Clarifying Sun Health’s identity as a doctor-led integrative clinic created a foundation for trust, differentiation and scalable marketing.

2. Trust is the conversion lever in health marketing

In a crowded cosmetic market, medical authority and safety messaging outperform price-driven promotions.

3. Website is a booking engine

The redesigned website guides visitors through a structured journey that reduces hesitation and encourages action.

4. Track data before scaling spend

Tracking infrastructure was implemented before scaling ads, enabling measurable ROI and smarter optimisation.

5. Growth is a system

Sun Health’s strategy integrates search capture, educational content, paid social and continuous optimisation to drive sustainable growth.

Our services

End-to-end strategic support including:

• Audience research
• Digital growth strategy
• Website design and optimisation
• Branding and messaging development
• Social media content systems
• Paid advertising strategy and management
• SEO and GEO content strategy

Credits

Collaborators: Sun Health Clinic / Dr Andrew Sun, Angela Zhou
Strategy & creative direction: Danling Xiao
Website design: Jasmine Duan, Kenneth Bhasme, Richard Ma
Video content production: Ei Ei Mon
Strategy contribution: Mary Walker
Photography: Jason de Plater; Emerald Laser Australia; Aerolase Laser

Explore our work in health, wellness and sustainable brands: reco.net.au/work/health-wellness-sustainable-brands

Pitch decks

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