ReCo Privacy Policy

Last updated: July 28, 2026

1. Who We Are

ReCo (“we”, “us”, “our”) is an Australian-based research-led brand and marketing consultancy providing strategic advisory, creative services, educational programs, and digital marketing solutions. We are committed to protecting your privacy and handling your personal information in accordance with: the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs) and the EU General Data Protection Regulation (GDPR), where applicable. If you are located in the European Economic Area (EEA), this policy explains your rights under GDPR.

Contact:
ReCo Enterprises Pty Ltd
ABN 15 653 290 343
A202, 14B Mentmore Ave, Rosebery NSW 2018, Australia
hello@reco.net.au

2. Information We Collect

Information You Provide Directly:

- Full name
- Email address
- Phone number
- Company name
- Website URL
- Information submitted via forms, surveys, bookings or consultations

Information Collected Automatically
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on pages
- Referral sources
- Interaction data

3. Legal Basis for Processing

If you are in Australia, we collect, hold, use and disclose personal information in accordance with the Australian Privacy Principles (APPs). We only collect personal information that is reasonably necessary for our business functions and activities, and we only use or disclose it:
‍
- For the purpose for which it was collected
- For a related purpose you would reasonably report
- With your consent
- Where otherwise required or permitted by law

‍
If you are in the EEA, we process your data under one or more of the following bases:

‍Consent – when you subscribe, accept cookies, or opt into marketing.
‍Contractual necessity – when we provide services you request.
‍Legitimate interest – improving our services, marketing effectiveness, and website experience.
‍Legal obligation – where required by law.

4. How We Use Your Information

We use personal information to:
‍
- Deliver masterclass content and digital resources
- Respond to enquiries
- Provide consulting services
- Process payments
- Improve website performance
- Run marketing campaigns
- Analyse performance and user behaviour
- Conduct research and strategic analysis
- Send marketing communications (with consent)

We do not sell personal information.

5. Cookies & Tracking Technologies

We use cookies and tracking technologies including:

- Google Analytics (GA4)
- Google Tag Manager
- Google Ads tracking
- Meta (Facebook) Pixel
- LinkedIn Insight Tag
- Microsoft Clarity

These tools help us measure website performance and deliver relevant advertising.

For users in the EU/EEA, non-essential cookies (analytics and marketing) are only activated after explicit consent via our cookie banner.

You can manage or withdraw consent at any time through our cookie settings. Learn more in Cookie Policy.

6. International Data Transfers

As an Australian business, your information may be transferred outside the EEA.

We ensure appropriate safeguards are in place, including:

- Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
- GDPR-compliant service providers

7. Data Retention

We retain personal information only as long as necessary to:
‍
- Fulfil service obligations
- Meet legal requirements
- Resolve disputes
- Improve services

Marketing data is retained until you unsubscribe or request deletion.

8. Your Rights

If you are located in Australia, under the Australian Privacy Principles (APPs) you have the right to:
‍
- Access your personal information
- Correct inaccurate, outdated or incomplete information
- Opt out of marketing communications at any time
- Ask how your personal information is handled
- Make a complaint about how we manage your information


If you are located in the EEA, under the Generad Data Protection Regulation (GDPR) you have the right to:

- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority

To exercise your rights, contact: hello@reco.net.au

9. Data Security

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, or unauthorised access.

However, no internet transmission is completely secure.

10. Third-Party Services

We may share information with trusted third-party providers, including:

- CRM platforms
- Email marketing systems
- Analytics platforms
- Advertising networks
- Cloud hosting providers
- AI processing platforms

AI Service Providers
‍
As part of service delivery, we use AI services (e.g. Anthropic, OpenAI, Google Gemini) to process content. These providers act under data processing agreements and under our subscriptions do not use your information to train models.

These providers are required to comply with applicable privacy laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.